A Conversation with Melissa Wallis
“We view HBG as an extension of our Marketing Communications group.
We act as one team with common goals. The strategic mindset of HBG’s leaders
and employees has allowed us to quickly and effectively establish a value proposition
that is easy for our employees to understand and instills pride in our employees
because they work for a company that values the role they play in healthcare.”
ARAMARK Healthcare, a division of the Philadelphia–based ARAMARK Corporation,
was in need of a strategic, integrated brand that would unify its Food, Facility
and Clinical Technology Services businesses into one cohesive organization.
Together, HBG and ARAMARK Healthcare created a powerful umbrella brand, and
internal and external message platform, that successfully connected its service
lines and positioned the company as core to quality healthcare delivery.
How has HBG contributed to the growth of your business?
Healthcare Branding Group uses a strategic approach as it relates to our
brand. We have worked with them to infuse our Best Care, Best Environments® brand
into all aspects of our business, including new business efforts, operations,
communications, human resources, and thought leadership initiatives with our
association partners. This strategic approach has contributed to the growth
of ARAMARK Healthcare by helping us to demonstrate to clients, prospects, and
employees how we impact healthcare delivery.
How has HBG helped change your perspective on branding?
HBG demonstrates that branding is not just about a message or creative execution.
Our brand is reflected in everything we do, every action we take, and every
program we develop. Our Best Care, Best Environments® brand represents who
we are as an organization. Every internal or external communications piece that
we develop with HBG has a strategic purpose. The brand is resonating throughout
the organization as our employees have begun to incorporate our messages into
their everyday language, showing that they believe and understand how they impact
healthcare delivery by creating Best Care, Best Environments®.
Has the brand we developed with you helped to transform the culture
of your organization?
Our Best Care, Best Environments® brand and Impact in Action operations
approach is helping to transform the culture of our organization. More employees
are beginning to view themselves as healthcare professionals who make a difference
in people’s lives every day.
Read more about ARAMARK Healthcare >
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